My husband lives in another country, so we appreciate Kirsten’s responsiveness and her flexibility in scheduling a Zoom appointment we could all be present (and fully awake) for. I especially appreciate that when Kirsten discussed specifics in mortgage, she was careful to make it very clear that mortgage terms can vary across institutions and that we should be sure to look into the specific terms of any mortgage, and that she was only giving us a general overview as an example. As a first-time homebuyer, it really helped me feel confident and secure! She has been easy to contact, responds quickly, and explained terms we were unfamiliar with (like “off-city,” which isn’t a phrase my husband’s country uses).